On Wednesday November 18, 2015, at noon Grameenphone and the other mobile operators in Bangladesh received written as well as verbal instruction from the Government through the Bangladesh Telecommunication Regulatory Commission (BTRC) to temporarily restrict access to messaging and social media services Viber, WhatsApp, Facebook, Line, Tango, Hangout, Comoyo and ustream.tv. BTRC’s correspondence asked for the services restriction to start immediately. Grameenphone regret any inconvenience caused to our valued customers in this regard.